Posts Tagged ‘personalized service’

Who do you want as your VoIP partner – David or Goliath

Viper VoIP - The Perfect Partner Size

Viper VoIP - The Perfect Partner Size!

We are constantly asked how many clients we have, how big they are, how much revenue we make and all this is compared to the Goliath’s of the telecom industry – you know who they are.  Often times we are left scratching our heads as to why we would ever find ourselves competing against these players since so many of our customers are themselves a fraction of these behemoth’s size?

Does your partner understand you? Understand how most businesses in the US operate – since most are not Fortune 500! In fact there are over 15,000,000 small to medium sized businesses in the US. We in fact serve all markets very well – but focus on those we feel a kinship to. 

Understanding that capital is not ubiquitous, we too use our bank accounts extremely wisely. You won’t see us advertising in the next summer movie hit, or sponsoring a multi-million dollar event in Las Vegas – but we are still challenging these giants with our product features, quality and cost.

Viper brings our clients true CHOICE. They see the value of actually owning the product, clearly influencing the future of their telecom solutions, and having technology that their staff can understand. No university, no certifications, no black box. We believe that if you spend hard earned capital on a solution – you should own it. Not just lease it or keep paying hundreds of thousands of dollars year over year – every year – to just run it. Only to find later, your solution  is now outdated in less than 5 years and you have to start all over again with an expensive upgrade.

Viper ends all this. The first enterprise class solution, software style licensing model, running on a standard server your IT staff knows and loves, or we can even host it in one of our Tier 1 facilities. You have a direct line into our  future features – you are the giant with us.

The question remains: Who do you want as your VoIP partner – David or Goliath?